RETURN AND REFUND
1. Order Cancellation
If you wish to cancel your order, we can accommodate cancellations within 24 hours of purchase, provided the order is not yet in production or shipped. Once the order enters the production or shipping phase, cancellations and refunds are no longer possible. Please contact us as soon as possible at [email] to request a cancellation.
2. Return Policy
Due to the intimate nature of our products, we do not accept returns unless the item is defective. If you receive a defective product, please notify us within 7 days of receipt, and we will be happy to assist you in resolving the issue. Kindly contact us at [email] with a description of the defect, and we will work with you to find an appropriate solution.
3. Exchange Policy
We offer exchanges for different sizes within 7 days of receiving your item, as long as the product is unworn, undamaged, and in its original packaging. Due to international shipping, the cost of return shipping and any applicable taxes or duties will be the responsibility of the customer. Please contact us at [email] for further instructions on how to proceed with an exchange and to receive a shipping quote based on your location.